What We Cover
Adam Wilson
Version 1.1
What is this?
Which measures we do/don't cover for assessment and design, and additional services we do/don't provide, under which conditions.
Measures
If a measure is not listed here, assume we don't cover it.
Where planning requirements apply for any measure, management of the planning application process is charged additionally (see Additional services section).
Fabric
Measure | Covered? |
|---|---|
Cavity wall insulation | Yes |
Internal wall insulation | Yes |
External wall insulation | Yes |
Suspended floor insulation | Yes |
Solid floor insulation | Only if requested by homeowner |
Room-in-roof insulation | Yes |
Flat roof insulation | Yes |
Loft insulation | Yes |
New/replacement windows | Yes |
New/replacement doors | Yes |
External shading (awnings, shutters) | Only if requested by homeowner |
Ventilation
Measure | Covered? |
|---|---|
Decentralised mechanical extract ventilation (dMEV) | Yes |
Intermittent extract fans | Yes |
Trickle vents | Yes |
Air bricks | Yes |
Mechanical ventilation with heat recovery (MVHR) | Only if requested by homeowner; via a third party |
Heating and cooling systems
Measure | Covered? |
|---|---|
New/replacement radiators | Yes |
New/replacement boiler | No |
Wet underfloor heating (UFH) | Yes |
Electric underfloor heating (UFH) | No |
Air-to-water (A2W) heat pump | Yes |
Reversible A2W heat pump | Yes |
Air-to-air (A2A) heat pump | Yes |
Hot water cylinder | Yes |
Standalone air conditioning (non-reversible AC) | No |
Ground source heat pump (GSHP) | No |
Solar thermal | No |
Electric storage heaters | No |
Generation and storage
Measure | Covered? |
|---|---|
Solar PV panels (roof-mounted, integrated, or ground-mounted) | Yes |
Battery storage | Yes |
Smart controls | Yes |
Wind generation | No |
Additional services
If a service is not listed here, assume we don't cover it.
Assessment
Service | Covered? |
|---|---|
Heat loss survey | Yes (covered by standard assessment) |
Borescope survey | Non-standard, but available on request (must be flagged before assessor is assigned) |
EPC lodgement | Yes (additional costs apply) |
Measured survey | No - we can refer to a third party |
Structural survey | No - we can refer to a third party |
Airtightness test | No - we can refer to a third party |
Damp and mould survey | No - we can refer to a third party |
Asbestos survey | No - we can refer to a third party |
Design
Service | Covered? |
|---|---|
Planning applications | Yes (additional costs apply) |
Extensions | Yes (additional costs apply) |
Internal remodels | Yes (additional costs apply) |
Loft conversions | Yes (additional costs apply) |
Heritage consultancy | Yes (additional costs apply); via a third party |
Structural engineering | Yes (additional costs apply); via a third party |
Interior design | No |
Electrical designs | No |
0330 165 6147
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