What We Cover
Adam Wilson
Version 1
What is this?
Which measures we do/don't cover for assessment and design, and additional services we do/don't provide, under which conditions.
Measures
If a measure is not listed here, assume we don't cover it.
Fabric
Measure | Coverage |
|---|---|
Cavity wall insulation | Yes |
Internal wall insulation | Yes |
External wall insulation | Yes |
Suspended floor insulation | Yes |
Solid floor insulation | Only if requested by homeowner |
Room-in-roof insulation | Yes |
Loft insulation | Yes |
New/replacement windows | Yes |
New/replacement doors | Yes |
External shading (awnings, shutters) | Only if requested by homeowner |
Ventilation
Measure | Coverage |
|---|---|
Decentralised mechanical extract ventilation (dMEV) | Yes |
Intermittent extract fans | Yes |
Trickle vents | Yes |
Air bricks | Yes |
Mechanical ventilation with heat recovery (MVHR) | Only if requested by homeowner; carried out by third party |
Heating and cooling systems
Measure | Coverage |
|---|---|
New/replacement radiators | Yes |
New/replacement boiler | No |
Wet underfloor heating (UFH) | Yes |
Electric underfloor heating (UFH) | No |
Air-to-water (A2W) heat pump | Yes |
Reversible A2W heat pump | Yes |
Air-to-air (A2A) heat pump | Yes |
Hot water cylinder | Yes |
Standalone air conditioning (non-reversible AC) | No |
Ground source heat pump (GSHP) | No |
Solar thermal | No |
Electric storage heaters | No |
Generation and storage
Measure | Coverage |
|---|---|
Solar PV panels | Yes |
Battery storage | Yes |
Smart controls | Yes |
Wind generation | No |
Additional services
If a service is not listed here, assume we don't cover it.
Assessment
Service | Coverage |
|---|---|
Structural survey | No - we can refer to a third party |
Measured survey | Available on request for projects involving extensions or internal remodels |
Borescope survey | Non-standard, but available on request (must be flagged before assessor is assigned) |
EPC lodgement | Yes (additional costs apply) |
Airtightness test | No - we can refer to a third party |
Damp and mould survey | No - we can refer to a third party |
Asbestos survey | No - we can refer to a third party |
Heat loss survey | Yes (covered by standard assessment) |
Design
Service | Coverage |
|---|---|
Planning application | Yes (additional costs apply) |
Heritage consultancy | Yes - via a third party |
Interior design | No |
Structural engineering | Yes - via a third party |
Extensions | Yes (additional costs apply) |
Internal remodels | Yes (additional costs apply) |
Loft conversions | Yes (additional costs apply) |
0330 165 6147
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