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Our Story

The average energy rating for a home in the UK is a D.

We don't think that's good enough.

Becky Lane, CEO

Our Mission

For years, people have been plagued with cold calls and letters claiming that they could cut their bills in half by installing solar panels or inviting them to receive grants for insulation from schemes that don’t exist.

Rightly, people are confused. They don’t know where to start or how best to invest in their home to reduce their energy bills and carbon footprint.

"This is why we founded Furbnow: to give impartial, actionable advice, and carry out the work your home actually needs."

If you’re looking for support with an ongoing project we can help with that too from DIY tips to project management, just get in touch.

Our track record

We provide end-to-end advice in a tricky industry

From the initial home visit by our qualified surveyor, to ensuring you have the best suppliers at the right price to complete your project, we are your hassle free one-stop-shop.

Let Becky, our founder, explain why she started Furbnow and how we can help

Meet our team

We’re a dynamic group of individuals who are passionate about what we do.

  • Becky Lane

    Co-founder and CEO

    Level 5 Retrofit Coordinator

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    Becky Lane

    Co-founder and CEO

    Level 5 Retrofit Coordinator

    Becky has been a leading light in the retrofitting game for the past 10 years. Now she’s decided to tackle the inefficiencies in people’s homes and in the wider industry head-on with Furbnow.

    Becky’s currently on the board of Sustainable Housing Action Partnership, working for a smart, sustainable national housing infrastructure in the UK. And prior to that she was the Net Zero Neighbourhood Delivery Manager for Energy Capital and Business Modelling consultant for Energy Systems Catapult.

  • Laurence Watson

    Co-founder and CPTO

    Level 5 Retrofit Qualified

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    Laurence Watson

    Co-founder and CPTO

    Laurence has been at the intersection of climate and technology for ten years +, leading on tech at Subak, the world's first accelerator for climate non-profits; co-founding data science consultancy Future Energy Associates; using satellites and machine learning to track coal plants at Carbon Tracker, and helping reform the European carbon market at Ember.

    He has also spent time in Westminster as a policy researcher, and is a Trustee of the Sir Nicholas Winton Memorial Trust

  • Adam Wilson

    Principal Retrofit Coordinator

    Level 5 Retrofit Coordinator

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    Adam Wilson

    Principal Retrofit Coordinator

    Level 5 Retrofit Coordinator

    Adam has worked as a Construction Project Manager, Property Surveyor, and Retrofit Coordinator. He is passionate about building sustainable, energy efficient homes, and helping to deliver Retrofit projects to the existing housing stock of the UK to improve homes and reduce carbon emissions.

    Adam is skilled in residential development, project and construction management, offsite construction, residential surveying, retrofit, Health & Safety, Customer Relationship Management. He graduated from The University of Wolverhampton with a MSc in Offsite Housing Construction.

  • Nick Begy

    Head of Growth

    Level 2 Understanding Domestic Retrofit

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    Nick Begy

    Head of Growth

    Level 2 Understanding Domestic Retrofit

    Nick is an experienced award-winning Marketing professional with deep expertise around digital, data and branding. He's worked across numerous industry sectors, and always focuses on quantifiable results. His care to detail always put the best interests of our customers and the community first.

    Nick's passion is for people, and how he can help them improve their lives, both professionally through his work life, his work as a councilor, or through the charity he chairs.

  • Adriana Rivera

    Operations Lead

    Level 2 Understanding Domestic Retrofit

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    Adriana Rivera

    Operations Lead

    Level 2 Understanding Domestic Retrofit

    Adriana is a passionate operations coordinator with a strong background in Operations, Business Development, and Innovation Management.

    Her expertise is matched only by her commitment to creating sustainable living spaces.

  • Karl Spalding Wall

    Senior Software Engineer

    Level 5 Retrofit Qualified

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    Karl Spalding Wall

    Senior Software Engineer

    Karl is a developer with over 17 years experience, specialising in full-stack web and mobile applications at numerous startups and companies like Zoopla.

  • Robert Serowka

    Software Engineer

    Architectural Technologist

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    Robert Serowka

    Software Engineer

    Architectural Technology Degree

    Rob is an architect turned full stack engineer. He has a passion for tackling projects by combining creative flair and brings his knowledge of the built environment to bear in his work scaling up UK retrofits at Furbnow.

  • Jamie Leverton

    Product Manager

    Level 5 Retrofit Qualified

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    Jamie Leverton

    Product Manager

    Jamie is an experienced product manager excited by building products that do a measurable good in the world. Before joining Furbnow he led the consumer product offering at Laka, a community driven bicycle insurer, and prior to that co-founded Earnr, a personal finance app empowering people to generate income from their passions.

    Jamie’s focus at Furbnow is to build the best platform for homeowners and the retrofit industry so that we can deliver more low carbon, efficient and warm homes!

  • Vera Ho

    Operations Associate

    Level 5 Retrofit Qualified

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    Vera Ho

    Operations Associate

    Vera is a dynamic Operations Associate with a background in law. Driven by her unwavering passion for sustainability, she is keen to leverage her problem-solving skills and human-centered approach to enhance the customer experience.

    Her primary focus lies in ensuring that customers not only benefit from warmer homes but also actively contribute to a greener future.

  • Nadeem Hussain

    Operations Associate

    Level 5 Retrofit Qualified

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    Nadeem Hussain

    Operations Associate

    Nadeem is a passionate Operations Associate with a knack for relationship management and customer success. Before joining Furbnow, he was helping the restaurant industry as a Client Success Manager at ChatFood Dubai, who provide a commission-free ordering platform for restaurants and small businesses.

    When he is not working, he is either making people laugh with his witty humour (aka Dad jokes), travelling, or probably watching an Arsenal match.

  • Neil Statham

    Supply Chain Lead

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    Neil Statham

    Supply Chain Lead

    Neil is Supply Chain Lead for Furbnow. His responsibilities include growing and developing an effective network for retrofit professionals and installers across the UK, to deliver retrofit services to homeowners.

    His previous role was with Mace Consult as Associate Director - Strategic Procurement. In this position Neil worked on projects across the globe in various sectors, providing strategic commercial advisory services, from strategy development, procurement management to supply chain performance and optimisation.

    Neil is highly experienced in business case development, operating model analysis, qualitative analysis, renewable energy, retrofit, BREEAM, account management, bid writing, stakeholder engagement, procurement and supply chain management and analysis.

    He has worked with clients from various sectors, including central and local government, leisure and sport, pharma, defence, and third-sector, with projects valued up to £25 billion.

    Prior to Mace Consult, Neil's last position was as Principal Strategic Advisor to the Chief of the New Zealand Army; Chief of Staff of the New Zealand Defence Force contribution to the COVID-19 response; and an operations director for a 250-person crisis response and logistics business unit.

    He has also planned and managed large scale supply chain, logistics and distribution operations in the Middle East and North Africa. Neil is passionate about delivering innovative solutions that create value and positive impact for his clients and stakeholders.

Upgrade your home

Get the plan your home needs

We’ll accelerate your project and so you can make an informed decision on your home energy improvements.

Professional survey. Every home is different. Our surveyor visits yours to understand it and identify possible issues early.

Home Energy Plan. Your roadmap to a warmer, more environmentally-friendly home, with a clear and realistic view of your options, their impact and estimated costs.

Tailored advice. Avoid the confusion before, during and after your plan has been shared. Get clear, expert answers to your questions as we refine your plan together.